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Is the user experience as important – when all the marketing out there seems to all be the data models underpinning the AI?

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2 Answers
  1. Divya Mulanjur
    Divya Mulanjur

    Bloomreach VP, Product Marketing • 4mo

    I cannot overstate how important user experience is, and this is where some of our biggest learnings have come from failure. We worked with a vendor to build a custom AI-driven GTM enablement tool that - had it worked - would've been a game-changer. It combined conversational intelligence with sales play context to deliver deal briefs, objection handling, messaging guidance, and next step recommendations. The folks who worked on creating the engine are some of the best brains in the business, an ...Read More

    384 Views
  2. Charlotte Evans Will

    Peregrine Vice President of Product Marketing • 1y

    In the enterprise landscape, it’s not just the LLM models that matter. In fact, I’d argue the underpinning LLM models matter less than two other factors: (1) the product design and (2) the data that powers the AI.  Business applications are more complex than consumer ones because a number of systems, processes, and people come together to achieve a certain outcome. Most businesses ensure efficiency through standardized workflows and repeatable processes for employees to follow. And so it’s withi ...Read More

    751 Views

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