Inngest Head of Marketing • 2y
If you’re collecting product usage data I would look for the sticky parts and the untouched parts of the platform that your data shows should be valuable. Where do people dwell—is it because that part of the platform is hard to understand or because they get the most value from it? What’s missing from their daily workflows? Why? Look at your support tickets as well. Where are people getting stuck or losing speed? Is there an education gap or a product gap? I would also consider a customer CAB or ...Read More
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