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What's the best way to teach partners about your product and which assets/resources should be developed to maintain their knowledge?

For your team, leveraging internal product training, battlecards, sales plays, etc. gets them prepared. What works best for supporting partner GTM motions?

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3 Answers
  1. Andy Yen
    Andy Yen

    ServiceNow Global Partner Marketing Director • 4y

    This is a great question. The partner marketing approach for sales enablement is very different from the traditional product marketing approach of creating a BOM and enabling your own internal sales and GTM teams.  The best way I've found to teach partners about our joint offerings is to ask them to participate in the joint value proposition definition. Getting your internal marketing teams at both companies to participate in this exercise gives them skin in the game, and usually results in a mu ...Read More

    1,252 Views
  2. Harsha Kalapala
    Harsha Kalapala

    AlertMedia Vice President Product Marketing | Formerly TrustRadius, Levelset, Walmart • 4y

    This is an important question. The marketing rule of 7 exposures applies here as well. I try to get on as many opportunities as I can to educate and train partner stakeholders. Ask for a few minutes on their weekly team meetings — the product team, the customer success/support team, the sales team, etc. and walk them through the same talk track on the partnership. Why is it important for you and your customers? What does it do? When does it come out? What can you do, based on your role? Where ca ...Read More

    1,218 Views
  3. Sharon Markowitz
    Sharon Markowitz

    Intuit Principal Product Marketing Manager | Formerly Zoom, Atlassian, LinkedIn, Intuit + CPG • 2y

    Educating your partners is critical to understand a company’s vision, overall priorities, and ultimately, where partners fit to further inform how you will work together. My approach to educate the partner company is as follows: Introduce them to the company, vision, and the dedicated partner team Share the value proposition,  key product priorities (not all products within a portfolio are equal), customer target, and messaging Identify dedicated training that may be needed for the immediate tea ...Read More

    721 Views

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