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Setting KPIs can often feel arbitrary, especially when entering new markets. How do you get past this uncertainty to set realistic goals?

Jacky Ye
Adobe ex-Global StratOps Lead @ Adobe | Formerly Charles River Associates, Busara2y
I'll be the first to say it. It's really hard. There's no perfect answers and attempts to quantify this kind of uncertainty can sometimes like a reach, and at worst, feel...
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1061 Views
Sowmya Srinivasan
HubSpot Vice President of Revenue Operations1y
Setting targets or key KPI’s without enough insights is definitely a tricky task. Here are some steps I would recommend - Research, research, research - conduct market ...
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718 Views
Ken Liu
Redis Director - Global Sales Strategy & Operations | Formerly Databricks, Google2y
It's rare that you are the first company to set KPIs when entering a new market. Here are some best practices I've used to set realistic KPI goals when I helped advise c...
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825 Views
Katie Cook
Salesforce Senior Director, Sales Strategy & Operations2y
OOF! Asking the hard questions today! I love it! Yes you are 100% correct. I don't know how many times I felt like I should just get a dart board out or ask a magic 8 bal...
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1391 Views
Akira Mamizuka
LinkedIn Vice President of Technology and Product Operations3y
First of all, let's not convolute KPIs (Key Performance Indicators) with targets. KPI definition should happen independent of our knowledge of the market or the availabi...
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2401 Views
Azim Mitha
HubSpot Senior Director, Sales Strategy & Operations (APAC)1y
When entering new markets, there are several strategies to overcome the uncertainty of KPIs: Engage with local customers / partners / industry experts to gain insights o...
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583 Views
Tyler Will
Intercom VP, Revenue Operations | Formerly LinkedIn1y
In situations like entering new markets (I'm think new geo, segment, or product intro), ideally the company has a business case justifying the investment that can be the ...
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575 Views
Ignacio Castroverde
Cisco Senior Director, Global SMB & Mid-Market Sales Acceleration and Program Office2y
Entering a new market is inherently uncertain, but I think that by combining a thorough market research, a flexible and iterative approach, local insights, and collaborat...
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525 Views