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How do you identify decision-makers through your discovery tactics?

Discovery Tactics
1 Answer
Jessica Holmes
Jessica Holmes•
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Adobe Director, Adobe Sales Academy • 5mo
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Start by listening for cues that signal authority, then confirm the decision process with open-ended questions.Practical steps:Listen for language: Phrases like “I’ll nee...
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What are some best practices in discovery and process management you've seen amongst your highest-performing sales reps. What are common pitfalls you see? How do you effectively manage the discovery process to ensure that it is efficient and effective, without rushing or dragging it out?What types of industry trends or product focused data do you leverage to align to a pain point during the discovery process? And what do you lead with?How do you measure the effectiveness of your discovery tactics?How do you handle discovery for complex, multi-stakeholder sales?How do you incorporate customer feedback and insights from discovery into the sales process?
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