Profile
James Fang

James Fang

Director of Product Marketing, Klaviyo

Content

James Fang
Klaviyo Director of Product Marketing | Formerly LaunchDarkly, mParticle, Okta3y
When I was at Okta, I was part of an extremely effective PMM team. It was structured: Core / Product-line PMMs Technical product marketers Solutions PMMs (own "GTM plays...
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4377 Views
James Fang
Klaviyo Director of Product Marketing | Formerly LaunchDarkly, mParticle, Okta3y
Technical Product Marketers have a variety of career paths. Should they choose to stay in the PMM org, some more organizations offer management roles for Technical Produc...
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1975 Views
James Fang
Klaviyo Director of Product Marketing | Formerly LaunchDarkly, mParticle, Okta3y
For companies targeting developers, it's a good habit to build up a culture of developer empathy. Practical exmaples include: Provide them 101 sessions, enough for them ...
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1014 Views
James Fang
Klaviyo Director of Product Marketing | Formerly LaunchDarkly, mParticle, Okta3y
Techncial Product Marketers have a higher degree of industry knowledge and technical expertise. In a team, they are specialized in the areas of: Competitive intelligence...
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966 Views
James Fang
Klaviyo Director of Product Marketing | Formerly LaunchDarkly, mParticle, Okta3y
The answer is you need both, but targeted to the right audience: business value for the economic buyer and technical value for the user / implementer. In some cases, the ...
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916 Views
James Fang
Klaviyo Director of Product Marketing | Formerly LaunchDarkly, mParticle, Okta3y
This should be aligned with the key responsibilities of the role (see previous answer), but here are some sample KPIs: Improvement in head-to-head win rate against a key...
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855 Views
James Fang
Klaviyo Director of Product Marketing | Formerly LaunchDarkly, mParticle, Okta3y
Great PMM teams have balance, across the dimensions of positioning & messaging, communication, industry depth, and technical expertise. It's rare to find the "unicorn...
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767 Views
James Fang
Klaviyo Director of Product Marketing | Formerly LaunchDarkly, mParticle, Okta3y
The most important thing here is to ensure there is consistency and alignment across the entire company on the GTM motion, and the metrics that matter. While a large numb...
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658 Views
James Fang
Klaviyo Director of Product Marketing | Formerly LaunchDarkly, mParticle, Okta3y
If technical buyers are critical to the sale, then you have to address their needs. Host accurate technical content. If you're choosing to reserve your primary real esta...
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652 Views
Credentials & Highlights
Director of Product Marketing at Klaviyo
Formerly LaunchDarkly, mParticle, Okta
Product Marketing AMA Contributor
Lives In San Jose, CA
Knows About Competitive Positioning, Technical Product Marketing, Product Launches, Go-To-Market ...more
Work At Klaviyo
Sr. Product Marketing Manager - Growth (PLG)
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Sr. Product Marketing Manager - Growth (PLG)
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Product Marketing Lead - Launches
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Product Marketing Lead - Launches
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Senior Product Marketing Manager - Verticals
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Senior Product Marketing Manager - Verticals
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Lead Product Marketing Manager - Enterprise
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Lead Product Marketing Manager - Enterprise
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