Content
Here are some suggestions that come to mind;Use a miro board or a white board and organize your story. Accomplishments, 'star stories', metrics, approaches etc. The act...
225 Views
Good questions - a few areas come to mind;Not understanding the companySurfacing generic questionsA lack of intimacy with the JDNot getting into the details - metrics, ou...
222 Views
I'm a big fan of asking people about a professional area that they would like to improve in. For example, it could be;Presentation skillsImproving their use of AILearning...
217 Views
Discovery, discovery, discovery. The more you can learn about their business, why they use the product the way they do, what's important to them or their boss right now,...
213 Views
It's never a straight line, and the role or interview you think you'll get is not always the one that comes through. Don't treat any interview casually. Prepare for each ...
211 Views
This doesn't apply to an initial interview, but in processes with a presentation component, a candidate who comes back with round after round of questions is usually a re...
209 Views
Q: What does your first 90 days look like> Demonstrates strategic thinking, awareness of renewals, risk, unique circumstances, what data sources they can leverage, how...
208 Views
First: I like to see candidates that have a command of control and intimacy with their book of business. The number of accounts, how they thought about health, how they ...
201 Views
Credentials & Highlights
VP of Customer Success
Customer Success AMA Contributor
Top 10 Customer Success Contributor
Knows About Customer Success 30 / 60 / 90 Day Plan, Developing Your Customer Success Career, Cust...more