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How can I improve my interviewing skills for a customer success role?

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2 Answers
  1. Jeff Cann
    Jeff Cann

    Limina VP of Customer Success • May 19

    Here are some suggestions that come to mind; Use a miro board or a white board and organize your story. Accomplishments, 'star stories', metrics, approaches etc. The act of writing it out will help your thinking. Practice with AI. Built a project, add your resume, share the JD and ask it for practice questions Know something about the interviewer and definitely do your homework on the company End the interview telling them how excited you are for the role, the opportunity and that you know you w ...Read More

    807 Views
  2. Wynne Brown
    Wynne Brown

    Medius Enterprise Customer Sales • 3y

    The best way to improve your interviewing skills is good old-fashioned practice. And it is key to practice with another human so you can get feedback on how you are telling your stories. Customer Success is all about humans, so practicing in a vacuum won't give you what you need to improve. I love this expression: "Practice until you get it right; then practice until you can't get it wrong." You will want to have stories ready to showcase: 1. Your curiosity and aptitude for learning new things 2 ...Read More

    1,942 Views

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