How can I improve my interviewing skills for a customer success role?
1 Answer
Wynne Brown
RocketReach VP of Sales & Customer Success • May 16
The best way to improve your interviewing skills is good old-fashioned practice. And it is key to practice with another human so you can get feedback on how you are telling your stories. Customer Success is all about humans, so practicing in a vacuum won't give you what you need to improve.
I love this expression: "Practice until you get it right; then practice until you can't get it wrong." You will want to have stories ready to showcase:
1. Your curiosity and aptitude for learning new things
2. An illustration about how you collaborate with others
3. Specific stories (beginning, middle, conclusion) about your work
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