What is your favorite customer success interview question and the best answer you've heard?

Question: What does customer success mean to you? What is it, what is it not? Why it's good: It's open-ended, and gives the candidate a big opportunity to talk about C...

Almost did not want to answer this question because it would give it away. Haha!I ask: Has it ever happened to you that a very red customer is moved to your portfolio? Wh...

Scenario-based questions are my favorite but I especially like this one as it breaks the ice and allows the candidate to show their personality & you can have fun wit...

I have many different questions and always include some scenario based questions to see how they would handle those. Often I start with a very fundamental question along ...

I have two favorite questions I intentionally save for the end of an interview.They are less tactical and more personal. By that stage, most candidates have moved through...

I love asking candidates to share a time when they worked on a project or customer challenge that didn’t go as planned. People who take risks usually have a story or two ...

I’ll share 2 questions – one is behavioral based, and one is situational. One of our core values is Extreme Ownership. I ask candidates to “Tell me about a time when you ...

One of my favourite CS interview questions is some variation of "Can you share a time when you received constructive feedback from a peer, manager, or cross-functional pa...

What problem have you solved in your work that you are most proud of?This is a great question for a few reasons:If they fumble for an answer, they haven't been reflecting...

If you were successful in getting this role and were asked to organize a new joining activity with an unlimited budget for the subsequent new hire what would you organize...