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Lana Khavinson

Lana Khavinson

Director Member Engagement and Consumer Product Marketing at Hinge Health

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Lana Khavinson
Lana Khavinson

Hinge Health Director Member Engagement and Consumer Product Marketing • 1y

At its core, I believe the skills of a B2B and B2C PMM are interchangeable. The Customer: Whether you’re a B2B or B2C product marketer, it’s essential to deeply understand your target audience so you can connect their needs with what your product uniquely provides. In both roles, this requires an inquisitive mindset and the ability to drive or influence user research. (Skill: Drive Research) The Product Experience: In either case, you’ll need to translate your understanding of the customer into ...Read More

15,079 Views
Lana Khavinson
Lana Khavinson

Hinge Health Director Member Engagement and Consumer Product Marketing • 1y

Typically, B2B PMMs work closely with Product, Sales, and Enterprise marketing teams to sell complex products or services that require long decision-making processes. They emphasize value and ROI while using relationship-building tactics. On the other hand, B2C PMMs focus on partnering with Product teams to sell or drive engagement directly with individual consumers. Consumer decision-making cycles tend to be much faster and are driven by emotional, engaging messaging and broad-reaching marketin ...Read More

8,818 Views
Lana Khavinson
Lana Khavinson

Hinge Health Director Member Engagement and Consumer Product Marketing • 1y

In general, product marketers need a blend of analytical, creative, and communication skills. Success as a Product Marketing Manager (PMM) requires a deep understanding of both the market and the customer, along with the ability to coordinate various functions within the company to successfully bring a product to market. If you're transitioning from a B2B PMM role, the biggest difference you'll notice will be the marketing channels you use and your proximity to the end user. Your mindset will ne ...Read More

4,170 Views
Lana Khavinson
Lana Khavinson

Hinge Health Director Member Engagement and Consumer Product Marketing • 1y

One of the most effective ways I’ve seen PMMs transition from B2B to B2C is by moving within the same company, industry, or vertical. This approach allows you to leverage your industry expertise while also learning the nuances specific to a consumer marketing role. When applying for B2C roles, be sure to highlight the skills and experience that will be most valuable in the new role, such as your experience with customer research, data analysis, content creation, and campaign management. Position ...Read More

3,136 Views
Lana Khavinson
Lana Khavinson

Hinge Health Director Member Engagement and Consumer Product Marketing • 1y

In an ideal world, I believe passion for the industry is critical. As a PMM, you need to be deeply engaged with both the industry and the end user to understand where the opportunities lie and how your company can drive value. That said, the job market doesn’t always allow us to pursue our passion areas. So, if you can’t work in the industry that excites you the most, focus on one where you can gain transferable skills that will be valuable when the time comes to pursue your passion.

2,413 Views
Lana Khavinson
Lana Khavinson

Hinge Health Director Member Engagement and Consumer Product Marketing • 1y

Brand plays a crucial role in product marketing by establishing the identity, perception, and trustworthiness of a product in the eyes of customers. A strong brand not only differentiates a product in a crowded market but also fosters emotional connections, drives customer loyalty, and enhances the product’s perceived value. Depending on the size of your company, you may need to drive the brand efforts yourself or collaborate with the brand team. In either case, brand perception will be the foun ...Read More

2,327 Views
Lana Khavinson
Lana Khavinson

Hinge Health Director Member Engagement and Consumer Product Marketing • 1y

It does feel that way sometimes, but I think it ebbs and flows based on the latest tech and business trends. When I first started as a PMM, B2C companies were sprouting up everywhere. Then, things shifted, and B2B companies were exploding. There are still plenty of opportunities for a B2C PMM, so if that's where your interests lie, don’t give up. And always remember that even B2B companies need to sell to a person—B2B is really just B2B2C.

1,699 Views