Poorvi Shrivastav
Senior Director of Product Management, Meta
Content
Poorvi Shrivastav
Meta Senior Director of Product Management • October 24
I think there are a lot of frameworks when it comes to prioritization. At the end of the day, what is important for me is a combination of 1. prioritization 2. sequencing to arrive at a confident and well executed roadmap. Whatever be the framework, there are several signals to utilize 1. Feedback criticality from customers 2. Important of the product/ feature in the product maturity cycle 3. Competitive pressure or innovation 4. Upwards input/ company alignment 5. ROI (Cost benefit analysis)
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Poorvi Shrivastav
Meta Senior Director of Product Management • October 24
I think executives in all shape and form need guidance from domain experts. They are looking for product leaders to have confidence in their conviction and share the same confidence with executives. I usually form my opinions based on data and experience with the help of my team and then present to executives, reiterate multiple times with the help of visuals and then share broadly with teams after alignment. Sometimes, I'd use competitive (e.g. a market is already saturated in a particular segment) or complimentary examples (e.g. a company in an adjacent category focussed on a certain market and gained traction and similar parameters apply to us) to signal a GTM move that can benefit or not benefit us. Ultimately, you have to show the executives path forward with a plan A and a plan B (backup) when deciding on a market.
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Poorvi Shrivastav
Meta Senior Director of Product Management • October 24
I think public roadmaps make sense once you are post product market fit but it's important to remember to only lookout 6 months or so (with safe harbor for future usage/ purchasing statements). Once you are post GTM fit, then it makes sense to go further out to 12 months and provide dates for 6 month launches. I typically suggest including major product changes that the team is fairly (> 90%) confident on delivering along with separate comms on other smaller changes that might be relevant for certain subset of customers.
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Poorvi Shrivastav
Meta Senior Director of Product Management • October 24
This is the best scenario in my opinion. Reason being, as a product leader you can both help define the future of your product as well as develop confidence and guide your leadership, which will help your career prospects as well. Again, having the confidence in your conviction and guiding leadership with rationale is the key here. Lean into your cross-functional partners like data science and design to plan roadmap and then guide your C-suite towards that direction.
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Poorvi Shrivastav
Meta Senior Director of Product Management • October 24
Love this question and have witnessed this scenario often. I'd say try to establish a common framework with your sales leadership so noise doesn't misguide signal when it comes to prioritizing customer feedback. Maybe a feature gets priority if there are X number of smaller customers asking for it or a larger customer (provided we can platformize the feature) is worth Y ROI. Whatever be the framework, you need a common understanding because these requests aren't one off so product and sales leadership needs alignment on why something is on the roadmap.
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Poorvi Shrivastav
Meta Senior Director of Product Management • October 24
It varies. Mostly the stakeholders fall in four categories 1. Customers especially in B2B larger enterprise products (there is sometimes more control here) 2. Partners like engineering, design, data science etc. who provide feedback and help crystalize the sequencing of work 3. Senior leadership who often wants a concrete, confident and rationale driven roadmap but sometimes might also have top down asks 4. [Optional] For core, platform or internal products - Internal stakeholders like other product leaders, finance or HR partners etc. For control vs influence - my rule is I will pick my battles based on balancing ROI for company above ROI for product. In the longer term, this rationale helps guide better investment decisions. Sometimes, you do have to firmly disagree but commit to moving forward and sometimes it's okay to hold your ground respectfully but with rationale (it helps if you have already earned the respect of your leadership through your body of work within and/ or outside the company when making unpopular decisions).
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Poorvi Shrivastav
Meta Senior Director of Product Management • October 24
I think it depends on whether the product has a market fit or not. If it's pre market fit, then we'd want to lean towards prospects to ideally find a core group of sticky users. If it's post market fit, then you balance customers and prospects to both drive engagement and adoption.
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Poorvi Shrivastav
Meta Senior Director of Product Management • April 19
1. Establish connections with your team - a mutual shared understanding of individual values and drivers is important to building a cohesive team. The first step towards that comes from building connections by getting to know more about your team members. 2. Be empathetic but also efficient in delivering outcomes - don't shy away from giving feedback. I made this mistake early on. Timely, example driven and action focussed feedback can drive huge value for you and your team. 3. This might be trivial but do not discuss one of your direct's performance or potential with other directs even if they work more closely with you - a mistake surprisingly high numbers of new managers make. Over time, learn to delegate and share the work and information as you see fit.
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Poorvi Shrivastav
Meta Senior Director of Product Management • April 19
1. First 60 days Learn about the business, product, and people incl key stakeholders and team mates 2. Next 30 days - Establish a vision and plan (or update one if the team already has it) along with the team on your key business priorities and path forward 3. Next 30 days (4 months mark) * Evangelize and gather feedback on that plan from cross-functional teams within the company * Establish operating model and shared values for your teams (e.g. my current team values are integrity, determination and impact) Execute and deliver value for both your products and teams.
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Poorvi Shrivastav
Meta Senior Director of Product Management • April 19
A common mistake most product managers and sometimes even senior product leaders make while convincing c-suite in favor of a particular decision is bringing in tunnel vision related to just their own product area or business vertical. Spoken differently, they fail to treat company over their own team. Analysis that takes into account the holistic view of the company (even if it hurts your own area in short term) brings confidence and conviction with senior leadership. The hierarchy of needs when convincing CEOs, CPOs, CSOs etc. is always to treat customer > company > team > self
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Credentials & Highlights
Senior Director of Product Management at Meta
Product Management AMA Contributor