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Rachel Cheyfitz

Rachel Cheyfitz

S.Director of Product Marketing at Visual Layer

Tel Aviv

I'm an experienced leader in strategic Product Marketing and product documentation, having built teams and infrastructures from the ground up. I believe that Product Marketing is the meeting point between in- and outbound activities and it's our job to ensure smooth communications across the organization around everything product-related in order to drive success.

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Rachel Cheyfitz
Rachel Cheyfitz

Visual Layer S.Director of Product Marketing | Formerly Lytx, Cisco, Snyk, Lightrun, Comeet,Coro • 3y

I'm strongly against tests except for under very certain circumstances for specific candidates - only when my intuition is a little wavy - and even then, I often skip the test and reject the candidate actually. 

Instead of this, I suggest making sure you ask the right questions during the interview, and making sure your hiring team also supports you in validating impressions and getting those answers. 

1,443 Views
Rachel Cheyfitz
Rachel Cheyfitz

Visual Layer S.Director of Product Marketing | Formerly Lytx, Cisco, Snyk, Lightrun, Comeet,Coro • 3y

  • Create a template that includes the guidance always
  • Only add as much detail as you need based on the other available product documentation 
  • Always indicate the value for all features inside the RN
  • Have a PMM review the RN
  • Consider additional doc efforts to provide the relevant marketing language as well 
1,397 Views
Rachel Cheyfitz
Rachel Cheyfitz

Visual Layer S.Director of Product Marketing | Formerly Lytx, Cisco, Snyk, Lightrun, Comeet,Coro • 3y

I'll start by saying - ask them! The best way to approach product marketing is to become intimately familiar with your personas.  Having said that - remember also that developers are human beings.  As such, when at work - they value (each prioritizing individually of course) the same things that everyone else does:  - success at your job/the task at hand - finding the right code for the right goal  - productivity and the ability to solve immediate issues as fast as possible - debugging easily; i ...Read More

1,370 Views
Rachel Cheyfitz
Rachel Cheyfitz

Visual Layer S.Director of Product Marketing | Formerly Lytx, Cisco, Snyk, Lightrun, Comeet,Coro • 3y

Atlassian is closely associated with engineering/development. For this reason, I'd suggest the following - for starters:  - Reddit - Stack overflow - Twitter - LinkedIn - dev.to - CodeProject - Forem - Slack communities - Atlassian communities Before interacting, take into account:  - Community rules - and abide by them. There's always a way to get your message across without breaking the rules.  - This is only a short list. There are plenty of other relevant communities and platforms! - Providi ...Read More

1,286 Views
Rachel Cheyfitz
Rachel Cheyfitz

Visual Layer S.Director of Product Marketing | Formerly Lytx, Cisco, Snyk, Lightrun, Comeet,Coro • 3y

I'm unaware of any specific platforms that offer information for these services. I also don't find PMM as a service to bring the ROI you'd want b/c the PMM needs to have in-depth awareness of the product to perform. However, I do know of people offering PMM consulting services and personally can provide that information to anyone interested - offline only though. 

1,277 Views
Rachel Cheyfitz
Rachel Cheyfitz

Visual Layer S.Director of Product Marketing | Formerly Lytx, Cisco, Snyk, Lightrun, Comeet,Coro • 3y

Even if you don't have access to the product: 

- See if you can find their product documentation online 

- Similarly, look for API documentation  

- Speak with your Sales people regularly - prospects give away tons of secrets

- Stay in touch with HR - ex-employees also have a lot of information that they ARE allowed to share and can be helpful; and when they join your company, conduct a recorded debriefing with them whenever possible 

1,270 Views
Rachel Cheyfitz
Rachel Cheyfitz

Visual Layer S.Director of Product Marketing | Formerly Lytx, Cisco, Snyk, Lightrun, Comeet,Coro • 3y

Treat it like any other campaign. Plan down to the granular level and execute. 

- Evaluate personas and understand how to contact them 

- Try AB testing to identify the language that succeeds best

- Be clear about your purposes in every ad, email, etc. 

- Speak with friends and influencers and recruit them to help get the word out 

1,243 Views
Rachel Cheyfitz
Rachel Cheyfitz

Visual Layer S.Director of Product Marketing | Formerly Lytx, Cisco, Snyk, Lightrun, Comeet,Coro • 3y

There are several steps that you can take to ensure that you have the most accurate description and version of a datasheet when features are changing constantly. These steps include: Work closely with the product development team to stay up-to-date on any changes to the product's features or functionality. This can involve attending regular meetings or briefings with the development team, or having a dedicated point of contact who can keep you informed of any updates. Use a version control syste ...Read More

1,195 Views
Rachel Cheyfitz
Rachel Cheyfitz

Visual Layer S.Director of Product Marketing | Formerly Lytx, Cisco, Snyk, Lightrun, Comeet,Coro • 3y

Everything delivered external to your company should be properly branded, which means that as a product marketer you should ensure that you understand your company's branding guidelines and/or procedures. 

Beyond that, branding doesn't have much involvement in product launches; typically these are owned and led by product marketers in collaboration with other Marketing teams aside from branding. 

994 Views
Rachel Cheyfitz
Rachel Cheyfitz

Visual Layer S.Director of Product Marketing | Formerly Lytx, Cisco, Snyk, Lightrun, Comeet,Coro • 3y

Treat this venture as any other important paid venture by actively seeking knowledge and prioritizing your own education. In your CV, make sure to leverage your already existing skills to get your first interview. And when you reach the interview, make sure that you already have that learning under your belt and you're ready to answer questions like any other PMM pro. Just because you haven't officially fulfilled the role doesn't mean that you know nothing. Make sure to highlight the knowledge a ...Read More

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