What signals tell you you’ve earned an executive’s trust — and what signals tell you you’ve lost it?
4 Answers
Splunk Director, Customer Success | AMER CMT • 8mo
A clear sign that you’ve earned an executive’s trust is when they reach out to you directly. Executives can contact anyone they choose, so if they choose you, it means yo...
699 Views
Adobe Head of Customer Success (Asia) | Formerly Sitecore, Red Hat, Symantec, Blue Coat, Intel, Dell, Dialogic • 8mo
Signals You’ve Earned an Executive’s TrustThey Seek Your Input: They actively ask for your advice or perspective on strategic decisions, e.g., a CEO requesting your take ...
397 Views
Jellyfish Senior Vice President, Customer Success • 8mo
Executive trust is a currency you earn over time. The best way to know how much you have is to see how they spend their two most valuable assets with you: their time and ...
418 Views
Cisco Leader - Strategy & Planning, CX Ops • 8mo
It’s usually easy to tell when you’ve lost an executive’s trust: (i) when you don’t get responses despite multiple follow-ups, (ii) when you are actively ignored or bypas...
830 Views