Atlassian Product Leader - Ex-Atlassian, Ex-ThoughtWorks • 1mo
To align Product, Sales, Customer Success and Professional Services, you must remove the ambiguity that leads to friction and customer frustration. My primary strategy is to avoid doing custom work in-house whenever possible and instead give clear ownership to a third party. This creates a natural boundary: the core product team focuses on the scalable roadmap and endpoints, while the third party handles bespoke requirements. This approach ensures your margins are protected from long-term techni ...Read More
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