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How do you bridge the communication gap between engineering teams and business stakeholders when managing complex technical products?

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  1. James Heimbuck
    James Heimbuck

    ATG Group Product Manager | Formerly Doppler, GitLab, Twilio/SendGrid • 1mo

    The job isn't translation. It's framing. Most PMs think bridging the gap between engineering and business stakeholders means translating technical concepts into plain English. I think that's the wrong mental model. Framing means anchoring everything on the same impact for both sides. My favorite is user impact, but orders, dollars, or support volume can ground it too. Anything that moves you beyond the abstract of response times and error rates. The place I've seen this matter most: performance ...Read More

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