Content
Expedia Group Senior Director of Product, Head of Trust and Safety | Formerly Amazon • 4y
This could really range based upon the company, your users, your target goals, where you are in your business lifecyle, etc. The most basic ones are: acquisition, activat...
1649 Views
Expedia Group Senior Director of Product, Head of Trust and Safety | Formerly Amazon • 4y
This could really range based upon the company, your users, your target goals, where you are in your business lifecyle, etc. The most basic ones are: acquisition, activat...
1564 Views
Expedia Group Senior Director of Product, Head of Trust and Safety | Formerly Amazon • 4y
Interestingly enough I see two trends in the types of KPIs product teams miss. 1) Aligning with the larger's organization or business goals - Ensuring that your product ...
1542 Views
Expedia Group Senior Director of Product, Head of Trust and Safety | Formerly Amazon • 4y
Wonderful, congrats! Get into a rhythm by understanding the business/company goals. Then understand how the tech works (look at the customer/user interface first and then...
1515 Views
Expedia Group Senior Director of Product, Head of Trust and Safety | Formerly Amazon • 4y
I'd love to learn more about what you mean by this. In reality they shouldn't change, your customers would just be internal that's all. You could still measure activation...
1421 Views
Expedia Group Senior Director of Product, Head of Trust and Safety | Formerly Amazon • 4y
Creating the right mechanisms to manage your stakeholders is critical to managing up and across. Allowing your stakeholders to stay on the pulse of your product while hav...
1341 Views
Expedia Group Senior Director of Product, Head of Trust and Safety | Formerly Amazon • 4y
If you are lucky enough to have a PMM partner, then I would create a very transparent RACI chart which showcases who is: R - responsible A - accountable C - consulted I -...
1265 Views
Expedia Group Senior Director of Product, Head of Trust and Safety | Formerly Amazon • 4y
What a terrific question! This is one takes time and depending upon your organization will require patience. The best way I have learned, is to ask "why" a particular fea...
1177 Views
Expedia Group Senior Director of Product, Head of Trust and Safety | Formerly Amazon • 4y
This is a hard one as I am sure there are a ton of layers to unpack here. Whenever there is a question around metrics, I would first look to the customer and understand w...
1164 Views
Expedia Group Senior Director of Product, Head of Trust and Safety | Formerly Amazon • 4y
Product teams in my opinion consist of product, engineering, and design (at a minimum). With that said, product KPIs should always be shared with engineering since what t...
1085 Views
Credentials & Highlights
Senior Director of Product, Head of Trust and Safety at Expedia Group
Formerly Amazon
Top Product Management Mentor List
Product Management AMA Contributor
Lives In Seattle, WA
Knows About Product Management KPI's, SMB Product Management, Building a Product Management Team
Work At Expedia Group
Product Marketing Manager, Advertising
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