What is the best way to get feedback to validate problems?

I would say there is no substitute to real user data.   User research is table-stakes. But in my experience, not always representative of "actual" usage, so don't overindex on specifics. Rather validate if the problem statement is indeed important for the user segments. Because if it is, then they might be more patient with your iterations towards solving their needs. Else they are very likely to abandon very early on and never return. A good way to test is whether they are willing to pay for th ...Read More

People love giving opinions—you just have to create the right space for it. Here’s how to do that: Don't waitDon’t wait for feedback to show up organically. Ask broadly and frequently. Call, slack, organize panel meetings, hold informal interviews. Make it easyDon't send your users a 40 question survey. Use simple forms, in-app prompts, or have them email their thoughts to a feedback inbox. Do whatever you can to lower the barrier to share. Leverage existing channelsSupport tickets, community fo ...Read More

Getting feedback is a great way to validate the problem and make sure you are tackling a pervasive problem. Make sure you have a clear and concise articulation of the problem and who your target audience is. There are many different ways to get feedback; listing a few here. Conduct a survey - This is a great way to get feedback quickly from a large group of your target persona. It is very easy to create a survey using google forms, survey monkey, and Intercom to validate the problem. When creati ...Read More

There are a lot of ways to gather feedback about a problem and build conviction around them, and all of them involve talking to your potential target customers. For this partnering with a designer/user researcher helps a ton. In our company, we think of PMs, Designers and Engineering Lead as three legs of the same stool so everyone is talking to customers to learn about their needs. If you are an early-stage startup you have to do this yourself. You should incorporate several of the below method ...Read More

Obtaining feedback to validate problems and challenges is crucial for product development. Here are some methods I usually employ for gathering feedback and validating assumptions: User Interviews: Conduct one-on-one interviews with potential users or target customers. Ask open-ended questions to understand their pain points, challenges, and needs. Probe deeper to uncover specific problems they face and evaluate whether your product idea addresses those issues. Surveys and Questionnaires: Design ...Read More