Boxford Capital Managing Partner | Formerly Barracuda, SilverSky, Digital Guardian, OpenPages, Cybertrust • 9y
I think about two buckets of metrics - activity and outcome. Activity metrics are easier to measure, but are not as directly tied to company performance ("hey, we delivered 2,748 leads to sales this quarter!"). Outcome metrics are often abstracted a layer, but focus on what really matters ("bookings from marketing contributed pipe was up 52%"). I find a good blend of the two helps give a more complete picture, and activity metrics can help diagnose problems when the outcome metrics are lagging. ...Read More