Freshworks Vice President - Global Product Marketing | Formerly Klaviyo, Qualtrics, Microsoft, MckInsey • 3y
Good question. As PMMs, our roles touch so many aspects of the company that ROI could be hard to define. My advice to every PMM is to think through the impact of their work, and the process of measuring their impact --- on a day to day basis, and not after the activity. So when the question does come up, you have a response ready. ROI can be measured both in terms of quantifiable business metrics as well as your impact on people, on the company brand, on the product roadmap or the company strat ...Read More