What are the best KPIs for churn?
2 Answers
Jellyfish VP of Product Marketing • 1y
There are several indicators companies can use to measure and prevent churn, but many factors will influence the best ones for you such as whether your business is a PLG ...
1856 Views
ServiceNow Director of Product Marketing • 1y
Churn is a critical measurement for my area of the business, which includes services: The best KPIs for churn:Churn rate: direct measurement of churnCustomer Engagement S...
2577 Views
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