Profile
Don Fuss

Don Fuss

Director of Product Marketing, ServiceNow
👋 Don Fuss
Hi all, I'm Don Fuss, Director of Product Marketing @ ServiceNow:

• 👋 Based in: Metro New York area
• 🧠 Top of mind: How AI is changing how marketers work
• 💬 Ask me about: How I started my career
• 🍦 Fun fact: I am an official weather observer site

Content

Don Fuss
ServiceNow Director of Product Marketing1y
Outside of pipeline or revenue we leverage the following metrics:Product awareness: surveys, brand score, website trafficProduct adoption: percentage of users of use the ...
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11370 Views
Don Fuss
ServiceNow Director of Product Marketing3y
Messaging is the way you describe and present your product or service to the market. It will describe the customer or market challenge, your solution or product capabilit...
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6146 Views
Don Fuss
ServiceNow Director of Product Marketing3y
There are plenty of resources to leverage to hone your messaging skills. LinkedIn Learning and Udemy have value proposition courses that provide overviews of how to build...
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3461 Views
Don Fuss
ServiceNow Director of Product Marketing1y
Alignment with product teams is essential to ensuring capabilities and features and positioned correctly. We leverage for following sources to derive potential names for ...
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2787 Views
Don Fuss
ServiceNow Director of Product Marketing1y
Churn is a critical measurement for my area of the business, which includes services: The best KPIs for churn:Churn rate: direct measurement of churnCustomer Engagement S...
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2576 Views
Don Fuss
ServiceNow Director of Product Marketing3mo
While software companies do house a preponderance of product marketers, the core capabilities and responsibilities of product marketing can be utilized across a variety o...
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1746 Views
Don Fuss
ServiceNow Director of Product Marketing8mo
1:1 Interviews Moderated by Subject Matter ExpertsOnline Discussion BoardsA/B TestingCustomer surveys and Focus Groups
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1532 Views
Don Fuss
ServiceNow Director of Product Marketing8mo
Even if you're not a primary stakeholder, you can still influence GTM outcomes by focusing on these high-impact areas: Craft compelling narratives that resonate with tar...
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1220 Views
Don Fuss
ServiceNow Director of Product Marketing1y
We incorporate our commissioned research into many of our product marketing decks, including first call decks, sales enablement decks, and go to market presentations. Com...
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1120 Views
Don Fuss
ServiceNow Director of Product Marketing3y
Messaging can best tested in numerous ways. Customers are a great source of feedback for messaging. Leverage key accounts or your Product Advisory Board to gather input. ...
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1089 Views
Credentials & Highlights
Director of Product Marketing at ServiceNow
Top Product Marketing Mentor List
Knows About Analyst Relationships, Market Research, Messaging, Messaging Strategy, Message Testin...more