Sharebird

What does internal communication look like leading up to a product launch? How are teams looped in?

Do teams have their respective launch lists? Is there a weekly meeting leading up to the launch?

Answer
4 Answers
  1. Camille Ricketts
    Camille Ricketts

    XYZ Venture Capital Partner & Head of Marketing • 6y

    The most helpful thing to do here is to have a single point person to talk to on each team involved in the launch. In our case, we have a "most knowledgeable person" on marketing, product, community, and sales (if it's relevant). These people are responsible for cross-team communication about the upcoming launch, so that you don't get several people on one team talking to several people on the other team and no one knows which information has been exchanged. That's how you run into confusion and ...Read More

    2,449 Views
  2. Anna Wiggins
    Anna Wiggins

    Altruist VP of Marketing • 2y

    Kick-off Meeting: Start with a comprehensive kick-off meeting involving all cross-functional stakeholders essential for executing the launch. This meeting should cover what is launching, include a product demo, share the Go-To-Market (GTM) plan, and outline schedules and timelines. Weekly Status Meetings: Hold regular status meetings with the cross-functional team, ideally on a weekly basis. These meetings are a platform to review progress, timelines, address obstacles, and ensure everyone is on ...Read More

    468 Views
  3. Jen Allen
    Jen Allen

    AgVend Marketing • 4y

    Over communication is so important when it comes to launches - it's a huge part of ensuring team enablement. 

    We try to embody the marketing adage "7 times, 7 ways" when it comes to internal launch comms. If you've covered it in a meeting, send a follow-up email. If you've posted in slack, make sure you also add it to an upcoming agenda. Etc. 

    417 Views
  4. Amey Kanade
    Amey Kanade

    Amazon Product Marketing at Fire TV (Smart TVs) • 6y

    Another great question. Product launches more often than not tend to get chaotic, especially as you approach the launch date. We follow the RACI framework for decision making (https://en.wikipedia.org/wiki/Responsibility_assignment_matrix) and we make sure we appoint only 1 DRI from every team. The teams who need to be part of your communication channel typically depend on your org structure but as a piece of advice make sure that every team is equally represented (and there is no over or under- ...Read More

    1,364 Views

Related Ask Me Anything Sessions

Top Product Marketing Mentors