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What are different ways to set benchmark goals for launch, maximize demand generated, and continue optimizing post-launch?

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4 Answers
  1. Aliza Edelstein
    Aliza Edelstein

    Scribe VP of Product Marketing • 2y

    It’s a great question, and I answered this in part above. To elaborate on setting benchmarks, you’ll want to work with your cross-functional partners (across Product, Finance, Revenue, Marketing, etc.) to determine what historical performance is most relevant to compare success to. It’s much easier to do if your launch is relevant for current customers, because you should have a sense of how they’ve reacted to/adopted products in the past.  It’s much harder to do with a net new market, and you l ...Read More

    736 Views
  2. Ashley Faus
    Ashley Faus

    Atlassian Head of Lifecycle Marketing, Portfolio • 3y

    This depends on where you are in the launch cycle. I'm coming from a Software-as-a-Service (SaaS) context, which generally includes the following phases for launches: alpha, beta, progressive roll-out, and Generally Available (GA). During the alpha phase, we look at metrics like requests to participate in the alpha, feedback during the alpha phase, and acceptance of feedback sessions (written requests, meetings to talk about the product, etc.). During the beta phase, we look at metrics like wait ...Read More

    2,093 Views
  3. Jack Wei
    Jack Wei

    Sendbird fmr Head of Marketing | Formerly SmartRecruiters, Mixpanel, Deloitte, Beardwood&Co • 4y

    You can use internal and/or external benchmarks. 

    How did prior launches perform at your company? Are you choosing the right metrics? Use that as the benchmark to outperform by X%.

    How are launches for similar products/features measured at a peer company of yours? What do their performance look like (assuming you have a network or a friendly willing to share). Use that as a benchmark. Do your investors have other portfolio companies willing to share?

    618 Views
  4. Daniel J. Murphy
    Daniel J. Murphy

    Marketing Strategy Consultant • 5y

    It's all about the process. Don't start with "we have something to launch and here's all the stuff we're going to do for this launch and NOW let's set a launch goal." Instead, start with what strategic goals your company is trying to solve. Okay, it's churn. So how will this new launch help with churn? Then come up with your plan based on that goal.  Sometimes it's not easy to set a goal using the numbers at your disposal. Meaning you can't come up with "I need to book 50 meetings for CS with th ...Read More

    2,390 Views

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