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When or why should a product marketing function carve out an industry marketing role vs just have traditional product marketing run this?

Zachary Reiss-Davis
Dusty Robotics Head of MarketingJuly 13

I've tackled this question a bit in other answers already, and I encourage you to check those out as well, but in essence -- industry marketing is one specialization in a mature product marketing organization, focused on key value propositions and message by industry. It's required when your ideal customer profile's needs, challenges, and the value that you can bring to their problems varies enough by industry that it's difficult to have "universal" positioning apply to each of your target industries.

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Sina Falaki
Motive Head of Global Product Marketing | Formerly ProcoreJune 15

A company that has multiple products, different buyers, and leans towards vertical SaaS needs solution oriented messaging in order to speak to the aspiration of the buyer. In this case, industry marketing is a priority to build. When you speak to value and pain of the buyer vs product centricity per industry, you're message not only becomes authentic, but you're speaking to a critical path for the buyer to succeed, their aspirations, their problems, and you paint a vision which shows how they can be succesful. This type of messaging naturally requires more than one product as the pain involves multiple products in order to solve their problem, all wrapped around a single message. 

Typical product marketing is naturally focused on the product, and because of this, makes it very hard for traditional product marketers to pivot into this solution oriented messaging. 

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Julie Vasquez
Motive Product Marketing LeadJune 23

Industry Marketing is useful when a company has a wide portfolio of products or solutions that create value for a number of industry segments. The Industry (or Audience) Marketing team tells an integrated story about the outcomes that a set of solutions can deliver for that set of customers. When the sales organization is organized around customer segments, having Industry Marketing counterparts can be an effective way to make sure they get the right messaging for their prospective customers throughout the sales funnel.  

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Morgan (Molnar) Lehmann
SurveyMonkey Senior Director, Head of Product & Lifecycle Marketing | Formerly SurveyMonkey, NielsenAugust 21

I answered the "when to introduce industry marketing" question here: https://sharebird.com/h/product-marketing/q/when-does-it-make-sense-to-lean-into-a-dedicated-vertical-or-industry-marketing-function-and-once-you-decide-how-do-you-get-it-off-the-ground?answer=EVjqUpy0nk&utm_source=questionanswer&utm_medium=share

But let's focus on when it should be its own full-time role vs embedded in existing PMM responsibilities.

Early on, it is probably fine to have product marketing do a little industry marketing. Your existing team can probably handle things like writing your first batch of industry solution pages (like this: https://www.surveymonkey.com/industries/financial-services/) or creating a few high level industry one-pagers for your sales team.

Here are some signs you may want to consider hiring an extra person dedicated to industry marketing:

  • As soon as you have a dedicated industry GTM effort, especially when there are multiple industries in that focus

  • As soon as industries that need tailored messaging become a significant part of your revenue (>15-25%)

  • As soon as your current product marketing team is spending a significant amount of time on industry-specific activities (>25%) AND feel like it's not enough or other core product marketing duties are being de-prioritized.

  • When the industry you want to focus on requires technical subject matter expertise that doesn't currently exist on the team.

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