How do you maintain alignment on your own revops team as you scale?
1 Answer
DigitalOcean Director of Revenue Operations / Customer Care • January 5
For me, at any organization and in any role, the most important alignment is the one with the overall Organization's goals.
The strategy should be dynamic and it should continue to evolve. The tasks your team performs on day to day will change as your strategy evolves. However, it is important that all you are doing is serving those org-level goals. In my previous life, we had YoY growth as a north star metric. Lately, I have seen mature orgs putting Net Revenue Retention (NRR) on top of their scorecards. I try and tie all the tactics that my team is implementing with that north-star metric to stay aligned with the business goals.
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