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What does a world-class sales operations function look like, and how far are we from that vision?

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  1. Tyler Will
    Tyler Will

    Intercom VP, Revenue Operations | Formerly LinkedIn • Jun 25

    My leadership team and I have attempted to define what world-class means in the RevOps/Sales Ops context. We started that exercise about a 1.5 years ago with a definition of our mission and vision. These are holding up well even as the context has changed.MISSION: Empower Intercom’s [now Fin's] GTM teams with the systems, insights, and strategies that drive predictable revenue growth and create exceptional customer experiences. VISION: Build a world-class revenue engine that ensures our GTM team ...Read More

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