Jeff Beckham

Jeff BeckhamShare

Sr. Director and Head of Product Marketing, Gem
I lead product marketing at Gem, which makes a SaaS product that can help you hire 5x faster. Previously at Mixpanel, Slack, BlueJeans, and Cisco Systems.
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Video: Adventures in Messaging S02E07: With Jeff Beckham, Head of Product Marketing at Mixpanel
Jeff Beckham
Jeff Beckham
Sr. Director and Head of Product Marketing, GemMay 6
I’m glad you asked, because I love building presentations! I realize I’m a total slide nerd, but here’s my process: 1. Align on the outcome you want from the presentation. Who are you trying to convince, and about what? Whether the audience is the sales team at SKO or execs at a business review, if all stakeholders aren’t on the same page there, creating the content will be a mess. 2. Build an outline in a doc before creating any slides (GDocs, Notion, or any doc that supports group editing). If you don’t, you’ll waste tons of time on shapes and graphics when the...
Jeff Beckham
Jeff Beckham
Sr. Director and Head of Product Marketing, GemMay 6
Every enterprise sales rep wants to sell more, faster. The most valuable PMMs I’ve worked with are experts on their product, market, customers, and competition. Individual sales reps don’t have time to track these things at the level of detail PMMs do, but require smart talking points to be successful. On top of expertise, PMMs bring a macro view and can surface best practices from across the sales org. Ideally, you’re joining calls, talking to reps in different regions and segments, and even participating in pitches. That gives you a unique perspective. There are many ways this knowledge...
Jeff Beckham
Jeff Beckham
Sr. Director and Head of Product Marketing, GemMay 6
I’ve found that most companies want the most capable people doing the most important work. If you prove your value as a PMM by making the team and company successful, bigger and better projects will naturally come your way. When it comes to positioning the PMM team within marketing, it ultimately comes down to influencing the head of marketing. They want nothing more than for the marketing team to produce great work and achieve its goals. Whether marketing metrics are tied to pipeline, LTV, brand awareness, or all of the above, if the numbers aren’t going up, it reflects poorly on the whol...
Jeff Beckham
Jeff Beckham
Sr. Director and Head of Product Marketing, GemMay 6
Whenever I join a new team, my first objective is to earn trust – both within my department and with cross-functional partners. Without trust, advice from “the new guy” about how things should be done is usually unwelcome. To do that, start by identifying problems you can solve to make everyone’s life easier. Not things you observe that are suboptimal compared to your last job, but things that are driving people at your new company crazy already. There’s always something, and if you can solve that, the team will be much more open-minded to your ideas. When it comes time to push your ideas...
Jeff Beckham
Jeff Beckham
Sr. Director and Head of Product Marketing, GemMay 6
Product and Sales are always the biggest, at least at B2B companies. The one that matters more depends on whether you’re in a product-led or sales-led organization. There’s no circumstance in which you can neglect one of the two, but when you need to make hard tradeoffs about where to spend time, I recommend optimizing for how your company operates. Those are obvious, so I’ll give you two that have really helped me, but may be more unconventional. 1. Design. A product marketer is only half what they could be without a great designer. You need incredible visuals for your pitch deck ...
Jeff Beckham
Jeff Beckham
Sr. Director and Head of Product Marketing, GemMay 6
It’s a good question, but also a loaded one! Product management needs to prove their value to the company too, right? The dynamic you’re describing is common though, unfortunately. I’ve lived it many times. The best working relationship comes when both sides have shared goals. If that’s not reality, one thing I’ve advised PMMs on my team to do is figure out what the PMs they work with care about and are goaled on. What are their OKRs or objectives? Assuming it’s not something crazy and counterproductive for the business, get a quick win and help them improve the thing they’re measured on ...
Jeff Beckham
Jeff Beckham
Sr. Director and Head of Product Marketing, GemMay 6
The setup at my currrent company, Mixpanel, is one that I’ve seen be more and more common at businesses scaling up. We have two arms of marketing: product / content and growth (the “campaign team”). When the head of growth and I need to explain who does what, we like to simplify things to: PMM builds messaging and content, and growth distributes those things everywhere in the world through ads, email, etc. I’ve personally found this setup to be much more efficient than more siloed organizations, but the right way to do things certainly varies by company, business objectives, and the relati...
Jeff Beckham
Jeff Beckham
Sr. Director and Head of Product Marketing, GemMay 6
In these types of situations, I’ve found that data can be a useful persuasion tool, because it’s objective. Have you considered surfacing win rate numbers? Or an even more granular metric in the sales funnel, like a lack of deal progression from early to mid/late stages? If execs are expected to take you at your word that the pitch isn’t working, based on anecdotal evidence, that can be a tough sell. Their thought process is likely, “how bad could it be? We’re doing well enough to merit an IPO.” But if the data is on your side (which I’m sure it is!), it may be obvious that there’s nothin...
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Jeff Beckham
Sr. Director and Head of Product Marketing at Gem
Credentials & Highlights
Sr. Director and Head of Product Marketing at Gem
Product Marketing AMA Contributor
Lives In San Francisco
Knows About Consumer Product Marketing, Competitive Positioning, Market Research, Building a Prod...more