What's your process for figuring out what metrics to hold product management accountable for?

Revenue is the ultimate metric, but it's typically a lagging indicator and depends on many elements of the buying cycle that PM doesn't directly control. So, maybe it may...

Usually I would begin with understanding What are the key customer pain points that I am trying to solve for your customer? Those are my metrics in 9 out of 10 cases Why...

This is a hard one as I am sure there are a ton of layers to unpack here. Whenever there is a question around metrics, I would first look to the customer and understand w...

PSA: This perspective comes from a product-led growth company, where teams own outcomes end-to-end, from user perception of value to measurable business impact. In more s...

I start by defining the ultimate outcome the product is meant to achieve. Then I map metrics that directly reflect that outcome, ensuring they are measurable and actionab...

A good framework I use follows the product adoption lifecyle curve: At Introduction (think MVP) the main objective is establishing product-market fit. At Growth you need...

Here is a rough process I would follow but it really varies a lot depending upon each business: Understand Company Objectives and Goals Have a clear Product Vision and S...

I start by asking one question: “What user or business behavior proves this product is succeeding?”From there, I map a causal chain — user problem → product outcome → bus...

See question: “What are good OKRs for product management?” for a general introduction to the topic. The Product Management responsibilities vary from one company to anoth...

If you want to create metrics to hold a product team accountable, there are a few things to keep in mind up front:If the goal is accountability, the person accountable sh...

Once we choose a team that defines the path to the success of the team - its important to identofy metrics by groups of Financial KPIs, Product KPIs and Customer Satisfac...