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How often do you meet with product, sales, and marketing to discuss customer adoption and what do those meetings look like?

Nicole Alrubaiy
Jellyfish Senior Vice President, Customer Success1y
We have weekly business reviews with the entire executive team where we review certain metrics including several adoption metrics like WAU, a composite product adoption s...
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Val Yonchev
Team Topologies Head of Customer Success | Formerly Digital.ai, Red Hat, blueKiwi Software, Atos2y
Those meetings must be (1) cross-functional and (2) on regular basis which makes sense for the rhythm of the business. 1) Cross-functional means that reviews should inclu...
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542 Views