How often do you meet with product, sales, and marketing to discuss customer adoption and what do those meetings look like?
2 Answers
Jellyfish Senior Vice President, Customer Success • 1y
We have weekly business reviews with the entire executive team where we review certain metrics including several adoption metrics like WAU, a composite product adoption s...
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Team Topologies Head of Customer Success | Formerly Digital.ai, Red Hat, blueKiwi Software, Atos • 2y
Those meetings must be (1) cross-functional and (2) on regular basis which makes sense for the rhythm of the business. 1) Cross-functional means that reviews should inclu...
542 Views