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What AI techniques are you using for customer segmentation and personalized outreach?

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1 Answers
  1. Nancy J Luscri (She/Her)

    Splunk Senior Director of Customer Success/Enablement • 1mo

    I suggest using smart AI to figure out who your customers are and how to reach them in the most personalized way possible. Like using AI/ML models to segment customers into groups based on their behavior, needs, and usage patterns which helps target the right people with the right offers at the right time. On the outreach side, you can leverage a tool like Gong to automate and scale personalized communications, pulling in data from emails, SFDC, and Zoom/Team/Webex to generate insights like deal ...Read More

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