What future AI applications in customer success are you most excited about?
3 Answers
Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify • 4mo
I’m most excited about the evolution from simply AI features to a true AI agent that operates across the CS role. CSMs spend an incredible amount of time moving between s...
457 Views
Zoom Head of Scaled Customer Success, Onboarding, Learning and Adoption • 8mo
Look, I'm genuinely pumped about a few things that are going to completely change how we do CS work:The death of reactive customer success. We're moving toward AI that ac...
270 Views
Splunk Senior Director of Customer Success/Enablement • 1mo
The future of AI in customer success is vast and exciting and every week, it seems like a new start-up appears on the horizon to tackle the problem and grab market share ...
386 Views
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