How can we use AI to perform predictive analytics in customer success using past data? Additionally, which models are most effective for churn prediction and tracking usage trends?
1 Answer
Zoom Head of Scaled Customer Success, Onboarding, Learning and Adoption • 7mo
I may not be the right person to talk about AI models but here is what we have done:Health Score Modeling & Risk Prediction We've deployed machine learning models tha...
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