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Do you have a product operations function? How do they support the development process?

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2 Answers
  1. Ruchi Aggarwal
    Ruchi Aggarwal

    Former BILL Director, Product Management - Payments • 7mo

    Yes, Product Ops is critical, especially in FinTech where money movement is involved. I like to involve them end-to-end: pre-launch for requirements and operational risks, during development to validate scope changes, and before release through demos and readiness checks. Post-launch, they validate production behavior, surface issues, and help prioritize fixes. It’s a tight partnership that ensures smooth launches and a strong customer experience.

    2,307 Views
  2. Becky Trevino
    Becky Trevino

    Flexera Chief Product Officer | Formerly Rackspace, Dell • 7mo

    We have both a Product and Engineering Operations team at Flexera. Our Product Ops org does the following: Product Analytics & Insights: Team owns the implementation of Pendo and a centralized PowerBI site we call The Hive that enables us to have all the analytics we need to run operations in one place. PDLC Execution: Our Ops team works us through the Product Lifecycle enabling us to ensure we deliver on P0, P1, and P2 epics and that the we have give the team the necessary context to priori ...Read More

    1,481 Views

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