Atlassian Head of Product, Enterprise Strategy and Planning • 1y
It's easy for teams to over-index on day to day customer issues and lose sight of innovation; the opposite is unlikely. If your team has customer focus figured out (if not, tackle that first), there are three things that have worked well for my teams to keep the balance: Every member of the team (especially junior!) understands and can speak to the big picture product strategy and market Intentional and structured approach to include customers into discovery (vs letting them always drive the age ...Read More
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