How do you work towards win/win situations with stakeholders who's top-line goals are inversely correlated to your top line goals?
8 Answers
I love this question! It happens a lot and working through it is part of our role as PMs. There are a few layers to my approach here: First, start with building the re...
12566 Views
Jamboree Chief Product Officer | Formerly Confirm, 15Five, Emplify, Formstack • 3y
This one is interesting. If your goals are truly inversely correlated, I'd say there is something wrong with the top-line goals. That would suggest misalignment or lack...
1218 Views
Chainguard Senior Director of Product Management • 3y
First, if you truly have stakeholders whose goals are 180 degrees opposite from yours, that's an alignment problem in the organization's executive leadership team and you...
396 Views
Intercom Senior Group Product Manager • 3y
If you do feel that goals are inversely correlated, I believe it's important to outline the impact of a potential solution on the other person's goals and on your goals. ...
618 Views
OEConnection Head of Global Product Operations • 3y
This sounds glib, but you have to fix the goals. You cant achieve win:win when the goals are misaligned. If you and your internal partner are empowered to change the go...
460 Views
In my experience, time horizon and top customers can be the two biggest drivers of conflicting goals. Examples:Product is building tomorrow's vision – but Sales and Custo...
376 Views
Oracle Director of Product Management • 3y
1) See if its truly inversely correlated in all dimensions. It is likely there are some dimensions (e.g., customer hapiness) on which you have similar objectives. 2) See ...
293 Views
If your higher ups are optimizing for rational goals delivered thru the product you are building, then thats great. If not, then its them who are having a hard time curat...
166 Views
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