Gusto Head of Product Marketing, Core Portfolio + Platform • 6y
Most of the cost associated with research is actually the cost of accessing a sample, so if you can figure out that piece, you should be in a much better spot. A couple of ideas: 1/ Talk to your happiest, unhappiest customers, customers that churned, and "prospects", if possible. Use your budget for incentives. This sample will at least give you the "extremes" of attitudes. 2/ There are some helpful online tools that you can sign up for and "trial" them at no cost- Optimal Sort, UserTesting, S ...Read More