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For tier 1 product launches, how do you determine what lives in a live session versus LMS and sequence things properly?

People learn differently -- by reading, hearing, and/or kinetic learning. To meet everyone's needs without bogging folks down, how do you determine is the best way to train sales on what they need to know to be effective at selling and getting customers to buy?

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2 Answers
  1. Sean Lauer
    Sean Lauer

    AUGMENTT VP of Marketing | Formerly Instruqt, Mural, Twitter, Anheuser-Busch InBev • 1mo

    The question I start with is pretty simple: does this require knowledge or practice? Product overview, messaging basics, competitive context, that stuff goes async. Reps can work through it on their own time and come back to it later. Live time is expensive and most teams waste it covering information when they should be using it for things that actually need a human in the room. Getting reps to a place where they actually believe the story they are telling. But it needs to be sequenced correctl ...Read More

    522 Views
  2. Kuber Sharma
    Kuber Sharma

    UiPath Sr. Director of Product Marketing | Formerly Salesforce, Tableau, Microsoft • 1mo

    The live vs. LMS decision comes down to one question: does this require a conversation, or does it require consumption? Anything where reps need to ask questions, pressure-test objections, or get comfortable with a new pitch motion belongs in a live session. Anything that's reference material — how the product works technically, pricing structure, competitive battlecards — belongs in the LMS where reps can pull it when they need it. For tier 1 launches at UiPath, the sequencing we've landed on i ...Read More

    206 Views

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