What is your tactic when salespeople continually ask you for materials, when you've shown them where they live multiple times? And no one else is confused by that but one specific salesperson?

I've learned that the best way to solve this sort of problem is to stop spoon feeding them every time. Yes, once at first is fine, but if this is one particular sales person every single time, then do

If it’s a specific rep you’re having trouble with, I’d recommend just having a quick conversation with them about where the confusion is stemming from. They might have some useful feedback on how to o

It sounds like the salesperson needs tools training. I wouldn’t get them all the resources they need to learn how to search in your asset database/software. I would assign them a “buddy” in sales who