Salesforce Director, Sales Leader Excellence Coach • 3y
You'll get many enablement requests from a vast number of sources. I recommend triaging using this flow:
- Inbound request for enablement
- Substantiate with data (where & when possible)
- Identify outcomes to measure & impact
- Understand if the gap is: skill, will, or knowledge
- Define learning outcomes
- Decide if the program is necessary
- Execute the program
- Capture feedback
- Report back findings