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Andres Diaz

Andres Diaz

Head of Global Planning & Strategy, Acquisition Strategy & Ops, LinkedIn

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Andres Diaz
LinkedIn Head of Global Planning & Strategy, Acquisition Strategy & OpsMarch 14
There is a two part test that would apply here: (1) whether the KPI measures activities or output which meaningfully contribute to a strategic priority; and, somewhat related to the first question, (2) whether there is business alignment and support that this is the right set of indicators to measure, report, and hold teams accountable to. The first question helps counter the restaurant menu approach to reporting, where KPIs or metrics are ordered because they could be "nice to haves", without much thought paid to whether they answer critical business questions related to performance against strategic targets. Passing the first part of the test is tables stakes, but the second one is important to keep in mind as well to avoid starting down the path of standing up reporting infrastructure, accountability, etc when your stakeholders' minds were not fully aligned.
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Head of Global Planning & Strategy, Acquisition Strategy & Ops at LinkedIn