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How do you align roadmaps for product managers on individual products with the broader platform?

5 Answers
Deepak Mukunthu
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT)September 29

If you are referring to individual products using capabilities from broader platform, I would categorize those products are target customer scenarios that the platform enables. As you come up with the roadmap for your platform, you need to work closely with all those scenario owners / customers and align your roadmap to enable those scenarios to succeed. While you decide on platform capabilities based on deep understanding of customer scenarios, if you align the execution of your roadmap with the scenario timeline, you have a higher chances of success. In other words, don't just build a platform but line up your execution to align with the consuming scenario so you can demonstrate clear business impact.

Different companies/teams use differnt tools to align roadmaps. More than aligning roadmaps, you align on success metrics (you can use frameworks like OKR framework) and your execution dependencies/timelines (you can use any schedule tracking tools or excel simplistically).

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Katherine Man
Katherine Man
HubSpot Group Product Manager, CRM PlatformMay 4

Alignment can be a challenge for platform product managers since you usually have more than the average number of internal stakeholders and increased cross-team dependencies to get your work done. At best you have the potential to have a large scale impact, at worst your projects get blocked by another team. That’s why it’s critical to gain alignment across the broader platform. When striving for cross-team alignment, I always tell my teams to think in ‘spheres of influence:’

  • Start with your immediate team: Work with your team to prioritize your product roadmap based on customer feedback and data. Make sure your team is bought into the work before circulating too broadly.

  • Expand to your larger product area: Most teams do quarterly planning, so once you and your team know your quarterly roadmap, I highly recommend circulating it to your broader product area, which includes teams that you partner with closely. You want to identify any cross-team dependencies as early as possible and get the work prioritized on their roadmaps if necessary. Since you usually partner closely with these teams and you’re probably also doing work that their teams need, the hope is that you can negotiate getting onto each other’s roadmaps.

  • Expand to the entire product organization: Since platform work has a broad impact, you usually want to let the wider product organization know what you’re working on as well. This can help you identify early unintentional impact you may have on their teams or even better, ways they can benefit from your work. Usually you have a good sense of your key internal stakeholders so you may be able to limit alignment to a few key teams outside of your product area, but it never hurts to let the broader organization know what you’re working on.

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Ashka Vakil
Ashka Vakil
strongDM Sr. Director, Product ManagementDecember 14

Aligning roadmaps for product managers on individual products with the broader platform requires a collaborative approach. It is critical to establish overarching strategy and platform goals that are aligned with the company's business objectives and extremely important to understand clearly each product's goals and asks from the platform. Once the platform goals and asks from individual products are established, use a prioritization framework to define the priority. Use shared prioritization frameworks and use collaborative roadmap planning approach to align all the stakeholders and make sure they understand the rationale for why certain work is prioritized over others. Establish KPIs and dependencies, set up regular sync and feedback loops to update on not only progress but also communicate any changes.

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Anton Kravchenko
Anton Kravchenko
Carta Sr. Director of Product ManagementNovember 29

Build with, not for them.

Building 0 → 1: From my experience, a new "Platform capability" that evolves behind a key initiative has a much better chance of creating leverage and driving larger organizational impact. This requires a closely integrated or even embedded team placement with a broader alignment on key outcomes.

Building 1 → N: this is an area where you'd often experience a lack of internal buy-in as each team is juggling their own set of priorities. Here, I suggest starting by choosing the right tactic:

  1. Stick (Enforcement): Teams have to adopt by X date, otherwise their integration with your components could break. When leveraging this strategy, ensure you have executive support to drive cross-org alignment.

  2. Carrot (Incentive): This is where you have to sell teams on the value of the newer capability, so they dedicate roadmap capacity on their own.

  3. Ninja (Proactive Integration): Your team goes into other teams' codebases and refactors code to use the new API, library, or component, and asks domain teams to review/validate your PRs.

Reserve the "stick" method for critical infrastructure changes, emphasize "carrot" to drive voluntary adoption, and fallback to "ninja" for when centralization means faster execution on business-critical initiatives.

399 Views
James Heimbuck
James Heimbuck
Doppler Principal Product ManagerMarch 27

Hopefully there are some shared goals and a company or product vision to align your work to and if not you may need to write your own vision for the platform. For example if you were working on a platform that was driving a patient care portal with a 5 year vision to connect users to providers that answer questions within 5 minutes you probably would not focus on a request to integrate with fitness scheduling software but instead focus on how do we build the communication tools that will provide those answers from providers.

It is also helpful to keep that list of priorities public and with the reasoning (Why are we doing this?) public as well. This gives visibility to other teams asking for something where their request might land if they have an estimate of the impact it will make.

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