Profile
Lauren Hakim

Lauren Hakim

Director of Product Marketing | AI, Zendesk

Content

Lauren Hakim
Zendesk Director of Product Marketing | AI3y
This can certainly vary depending on the company! Here are some examples of areas that would be owned by different product marketing levels based on my experience: Messa...
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27756 Views
Lauren Hakim
Zendesk Director of Product Marketing | AI1y
Great question! Success metrics can vary across companies, but in my experience successful product launches consistently hinge on clear planning, targeted goals, strong c...
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5126 Views
Lauren Hakim
Zendesk Director of Product Marketing | AI1y
How exciting! This should be super helpful in ensuring your GTM teams can have effective conversations with customers. I've listed some additional elements you may want t...
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3544 Views
Lauren Hakim
Zendesk Director of Product Marketing | AI3y
Great question. At Zendesk, we do a lot of monthly/quarterly syncs with product leadership, sales leadership, marketing leadership, etc to discuss top programs and commun...
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3376 Views
Lauren Hakim
Zendesk Director of Product Marketing | AI11mo
Great PMMs are intentional about their development - this is especially important if you’re on a team with narrow scope. If you’re not getting exposure to new areas - pri...
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2939 Views
Lauren Hakim
Zendesk Director of Product Marketing | AI3y
Product marketers have to work and communicate with a wide variety of stakeholders to push ideas and initiatives forward. Influence is critical for PMMs to be effective, ...
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2665 Views
Lauren Hakim
Zendesk Director of Product Marketing | AI1y
I would say this is not necessarily always the case. Adding new features can happen at any stage of the product lifecycle. It could be part of the early stage strategy to...
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2348 Views
Lauren Hakim
Zendesk Director of Product Marketing | AI1y
One of the biggest mistakes one can make is assuming the work is done once the product has launched. Here are a few things to consider when it comes to maintaining post-l...
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2142 Views
Lauren Hakim
Zendesk Director of Product Marketing | AI1y
Great question. Evaluating launch messaging is crucial to ensure it stands out. Here are a few impactful methods I have found effective: Competitive Analysis: Start with...
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2045 Views
Lauren Hakim
Zendesk Director of Product Marketing | AI1y
Launching from a smaller organization can be challenging, but it also presents some unique opportunities. One of the greatest advantages of being at a smaller organizatio...
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1969 Views
Credentials & Highlights
Director of Product Marketing | AI at Zendesk
Top Product Marketing Mentor List
Studied at University of Tennessee
Lives In San Francisco, California
Knows About Go-To-Market Strategy, Messaging, Product Launches, Product Marketing Career Path, Pr...more