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Marisa Currie-Rose

Marisa Currie-Rose

Director of Product Marketing at Shopify

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Marisa Currie-Rose
Marisa Currie-Rose

Shopify Director of Product Marketing • 3y

Growth Product Marketing focuses on driving feature adoption, activation and retention while Product Marketing is focused on the initial product launch and go-to-market moment. The primary goal of Growth Product Marketing is to help customers achieve the "realized value" of the product and maintain "ongoing value" to prevent customers from churning. This is accomplished through ongoing tactics such as implementing growth experiments, executing adoption campaigns through channels like SEO, SEM, e ...Read More

20,411 Views
Marisa Currie-Rose
Marisa Currie-Rose

Shopify Director of Product Marketing • 2y

I think about Go-To-Market plans being comprised of the following work:

  • Understanding the product and its value proposition

  • Gather feedback from current and potential customers

  • Understanding the competitive landscape

  • Identifying the total addressable market (TAM)

  • Setting objectives and the goals of the GTM plan

  • Developing a pricing and sales strategy

  • Crafting a messaging strategy by including the value propositions

  • Choosing marketing channels

  • Creating a launch timeline

12,845 Views
Marisa Currie-Rose
Marisa Currie-Rose

Shopify Director of Product Marketing • 3y

Some of the things I think about for boosting product adoption include: In-product notifications and promotions, starting first with onboarding and milestone-related campaigns Product and feature Cross-Sell and Upsell Co-marketing and partnership opportunities Email drip campaigns, including those that celebrate customer milestones Push notifications Organic social media outreach, namely featuring customer stories to ground in social proof Influencer marketing promotions with expiration dates Ru ...Read More

5,530 Views
Marisa Currie-Rose
Marisa Currie-Rose

Shopify Director of Product Marketing • 2y

Core documents will vary at each company, but I think there are some common ones to consider:  Market research/Competitive analysis: Helps you understand your total addressable market, competition, and whether your product fits the market. Positioning document: Define your total addressable market, value proposition, and competitive landscape. Messaging document: Outline the key messages you'll use to communicate with your audience. Marketing measurement: Enables you to track the impact of your ...Read More

5,024 Views
Marisa Currie-Rose
Marisa Currie-Rose

Shopify Director of Product Marketing • 2y

Before we start working on a Go-To-Market strategy, we work with cross-functional teams to align on the value props and priority level of the launch. For example, a P0 launch gets a different strategy than a P2 launch. To communicate this clearly and concisely, you can do the following: Create a GTM document that outlines your strategy in detail. Share this document with all team members and update it regularly as your strategy evolves. Hold regular team meetings to discuss the GTM strategy and ...Read More

4,565 Views
Marisa Currie-Rose
Marisa Currie-Rose

Shopify Director of Product Marketing • 3y

When working on a product, the goal is that we are focusing on a problem that our merchants want us to solve. If we are doing that, there is already a natural interest in the product, which leads to acquisition. The audience that is organically interested in our product is likely to be the most highly qualified for the product or feature we’ve launched. Therefore, my priority is to ensure that we retain our existing customers and meet their expectations. If we are not doing this, then focusing o ...Read More

4,217 Views
Marisa Currie-Rose
Marisa Currie-Rose

Shopify Director of Product Marketing • 2y

Growth marketing focuses on acquiring and retaining customers to drive business growth. Product marketing focuses on understanding the market, positioning the product and communicating its value to customers. With these definitions in mind, growth marketing is responsible for acquiring new customers with a goal of driving “perceived value” of the product. While product marketing is responsible for “realized value” and keeping the customers using the product.  If a product marketer is just launch ...Read More

4,209 Views
Marisa Currie-Rose
Marisa Currie-Rose

Shopify Director of Product Marketing • 3y

Both Product Marketing and Growth Product Marketing should focus on quantitative impact. Both roles should focus on and track revenue, customer acquisition, and retention, including both lapsed customers (those who are still technically using the platform or service but haven't engaged in a certain period) and churn (customers who have left the platform or product). The key performance indicators (KPIs) used will vary based on business goals and objectives. To fully understand the effectiveness ...Read More

3,494 Views
Marisa Currie-Rose
Marisa Currie-Rose

Shopify Director of Product Marketing • 3y

Product Marketing teams need Growth Product Marketing Managers. This close relationship is especially important when the initial product launch and go-to-market moment is done and the focus shifts to growing usage of and engagement with the product. Product Marketing Managers often refocus on the next feature/product launch, instead of having the time to prioritize growth work. The Product Marketing Manager is responsible for understanding product-market fit and building messaging and positionin ...Read More

3,207 Views
Marisa Currie-Rose
Marisa Currie-Rose

Shopify Director of Product Marketing • 2y

In order to identify ideal customer profiles as part of your GTM strategy you should do the following in the early stages of the GTM planning: Conduct market research. You can do this through surveys, interviews, focus groups, and other methods. Dig into your existing customer base. This will help you understand who your current customers are and how they use your product. Create customer personas. They help you understand the needs and wants of your ideal customer so you know how to speak to th ...Read More

3,133 Views
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