Hook VP Customer Growth • 1y
The ability to do this well totally depends on the size of your organisation but there's a couple of easy things that stand out:
1) Ask your product team to join specific calls and get feedback live from the customer
2) Set up a CAB (Customer Advisory Board) that invites your top and most forward-thinking customers to meet in a formal setting with your product team
3) Collect feedback in a repository that can easily tell the story of the feedback from your Enterprise customers
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