What are the top traits of an excellent Enterprise Customer Success Manager ?
2 Answers
Hook VP Customer Growth • 1y
On top of all the usual traits of being a great CSM, I think of 3 things when I think of great Enterprise CSMs: Stakeholder engagement: To me in Enterprise CS this is the...
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Medius Enterprise Customer Sales • 2y
The top traits of an excellent Enterprise CSM are:Communication so flawless C-level folks are pleasedA relationship builder with deep empathy and super high EQObsession w...
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