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Customer Success 30 / 60 / 90 Day Plan
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Customer Success
What are the most important skills (both tactical and intangible) that are must-have for customer success managers?
2 answers
Customer Success
What hard skills are must haves to be a customer success leader? What are nice to haves?
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Customer Success
What is your favorite customer success interview question and the best answer you've heard?
2 answers
Customer Success
Can you share an example of CS Ops framework that worked for you?
1 answer
Customer Success
What is your least favourite thing about being a CSM
1 answer
Customer Success
What are the biggest frustrations you have as a customer success manager?
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Customer Success
What's a typical career path for a customer success manager?
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Customer Success
What type of skill sets and experiences do I need to build in order to strengthen my career and move from being a Sr. customer success manager to Director level and above?
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Customer Success
What metrics do you use to justify a pay raise?
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Customer Success
What's the best way to break into the tech industry as a customer success manager?
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