If someone is looking to begin their career as a CSM what are some must have online resources that you would recommend? thanks.
Appcues Chief of Staff & VP of CX • 3y
You're going to want a well-rounded set of knowledge and tools to set you up for success in Success. These include the practice of Customer Success, business metrics, co...
4119 Views
Zoom Head of Scaled Customer Success, Onboarding, Learning and Adoption • 3y
I may be biased but Gainsight offers some of the top resources on Customer Success. We release at least 2-3 blogs a week and we are constantly releasing new content as f...
1701 Views
Confluent Senior Director of CS & Account Management • 2y
I answered a similar question for new grads looking to get into a CSM role, the same advice applies. Learn about the role. I have included some links below that can help ...
824 Views
Adobe Head of Customer Success (Asia) | Formerly Sitecore, Red Hat, Symantec, Blue Coat, Intel, Dell, Dialogic • 3y
Here are some of my favourite links. Web Sites Customer Success Box – Top 50 resources for customer success Customer Success Network Customer Success Association Gain G...
1337 Views