What framework do you use when assessing a new opportunity at a different company?
HubSpot Senior Director, Customer Success • 1y
While I have been at HubSpot for a long time (13+ years), many opportunities have come up over time that I have had to assess new opportunities. Here are the things I ten...
1668 Views
mParticle by Rokt Senior Director, Customer Success - North America • 3y
The most important things to consider when assessing a new opportunity with a different company are: The company's trajectory. Is there a viable path to success for the ...
3661 Views
Jellyfish Director of Customer Success • 6mo
I don’t have a go-to framework for assessing a new opportunity but it is VERY important to get clear on what you value as a person and an employee when assessing a new co...
442 Views
Zoom Head of Scaled Customer Success, Onboarding, Learning and Adoption • 3y
Product: Is the product something I will be excited about? Ultimately, a CSM's role is to drive value through Product. If you are not convinced about the impact of the pr...
897 Views
Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify • 1y
If you enjoy what you do and why you do it, you’ll do it better and you’ll do better. Here are some questions to ask yourself when consider a new role:Do I feel good abou...
1016 Views
Adobe Head of Customer Success (Asia) | Formerly Sitecore, Red Hat, Symantec, Blue Coat, Intel, Dell, Dialogic • 3y
Business Model. For me the company should be a SaaS based company. I.e. selling cloud-based software for a subscription fee. If the company is hybrid i.e. has some older ...
874 Views