What's the best way to break into the tech industry as a customer success manager?
Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify • 1y
I love that you’re looking to break into tech as a CSM, here are a few strategies I would recommend: Internal Promotion - Some of the best CSMs I have worked with have mo...
1288 Views
ScaleUp CS Partner | Formerly Apollo, Lob, Canary Technologies • May 7
There are several paths and none of them require a CS background.I came in through account management that evolved into CS. I’ve hired plenty of folks from sales (SDR, jr...
385 Views
Zoom Head of Scaled Customer Success, Onboarding, Learning and Adoption • 3y
There are several ways to break into the tech industry as a customer success manager: Look for growth opportunities in your existing organization: Even if you start in a...
1629 Views
Udemy Vice President Global Customer Success • 2y
The tech industry is broad and the role of a CSM can vary widely depending on the type of role or company you are interested in however below are some tips which may be h...
1568 Views
It's very feasible to break into the tech industry as a CSM without prior experience. The key thing is to understand what the tech provider is looking for from the role a...
914 Views
Salamander Advisory Customer Success Advisor | Formerly Adobe, Sitecore, Red Hat, Symantec, Blue Coat, Intel, Dell, Dialogic • 3y
Here are some suggestions that come to mind?Gain relevant experience in other customer facing roles to build up the skills that can be reapplied and are relevant to the r...
924 Views
Related Questions
What's a typical career path for a customer success manager?What type of skill sets and experiences do I need to build in order to strengthen my career and move from being a Sr. customer success manager to Director level and above?What are the most important skills (both tactical and intangible) that are must-have for customer success managers?Are technical skills necessary to be an effective CSM?What is your favorite customer success interview question and the best answer you've heard?If someone is looking to begin their career as a CSM what are some must have online resources that you would recommend? thanks.