Gainsight Director, Product Management | Formerly Cisco • 2mo
Data-driven decisions, for me, are about combining data, context, and judgment - not just relying on dashboards. Start with a clear question or hypothesis What decision am I trying to make? What does success look like, and how will I measure it? Use the right mix of data Quantitative: usage, funnels, retention, cohorts Qualitative: customer interviews, support tickets, sales feedback Data explains what is happening; conversations explain why Focus on actionable metrics Tie metrics to business ou ...Read More
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